The Program Supervisor reports to the Director of Program Operations and is responsible for supervising the development and management of multiple NIA after-school programs. The Program Supervisor will work closely with the Director of Education to address program needs including staff orientation, professional development, program curriculum, and tracking outcomes. The Program Supervisor will work collaboratively with NIA's senior leadership, including the CEO, Executive Director, and Assistant Executive Director to maintain key relationships and establish new partners. NIA is seeking an experienced, innovative team-builder with an open, positive approach to problem-solving to join our leadership team.
Duties and Responsibilities:
Provide supervision and support to multiple after-school programs
Supervise, coach, and support assigned Program Directors
Act as a liaison between programs and the NIA central office
Help lead bi-weekly meetings of full-time program directors
Conduct regularly scheduled program site visits and observe activities to assess program quality
Conduct additional site visits in response to program needs
Evaluate program quality and provide support to ensure unit plans follow a scope and sequence to help build the desired skills
Ensure that programs operate according to all NIA, funder, and licensor regulations and standards
Assist in conducting meetings with school principals, hosting VIP and funder site visits, and communicate on behalf of NIA with all outside agencies (funders, licensors, partners, etc.)
Maintain a high level of professionalism, and adhere to all regulations, when responding to incidents and accidents that may occur at assigned programs
Serve as a professional point of contact for school administrators and families if incidents or accidents occur
Closely monitor online databases used by program funders (DYCD, Empire, Advantage)
Submit program reports to funders as necessary
Handle staff disciplinary issues in accordance with NIA policies and procedures
Assist in identifying professional development needs and organizing training opportunities
Conduct Program Director performance evaluations
Assist with interviewing, hiring, and on-boarding process
Meet with Budget Manager to review program budgets, advise on budget changes, and assist with monitoring spending
Assist with the creation and approval of printed program materials (letters, flyers, etc.)
Represent the NIA at professional conferences, school, and community events
Use data to plan continuous improvement of programs
Assist with organization of special events
Participate in required professional development opportunities
Perform other duties and tasks as deemed necessary by NIA
Qualifications and Requirements:
A minimum of a Bachelor's degree related to education or youth development is required
A minimum of 4 years of experience working with children in an educational setting is required
3-5 years of experience in an administrative capacity, managing programs and supervising staff is preferred
Excellent leadership, conflict resolution, and diplomacy skills required
Collaborative spirit, flexible mindset, openness, and professional demeanor are essential
The ability to be reflective about one's work and be receptive to new learning experiences is key
Exemplary written and verbal communication skills, including public speaking
Background knowledge of program structures and requirements (including SACC licensing requirements)
Excellent organizational skills, attention to detail, ability to prioritize tasks and meet deadlines
Computer proficiency is necessary; familiarity with databases, such as DYCD Connect and YouthServices is a plus
Willingness to attend organization and partner events, and ability to travel to multiple program sites throughout Brooklyn, and other boroughs of NYC (some evening work is required); valid driver's license and access to a personal vehicle is a plus
This is a full time position. Salary is commensurate with applicant experience. Benefits include NIA payment toward medical, vision, dental, and retirement plan options. NIA offers annual leave, sick leave, and 10 paid holidays each year. NIA complies with all Equal Employment Opportunity/Affirmative Action laws and regulations and with the provisions of the Americans with Disabilities Act.
How To Apply:
Please fill out the form below. Put "Program Supervisor" in the Position You're Applying For field. Please upload your resume and a cover letter as well. Applications submitted without a resume and cover letter will not be considered. Only candidates being considered for the position will be contacted. This position is scheduled to begin July 1, 2018.
Founded in 1981, the NIA Community Services Network is a nonprofit organization dedicated to addressing issues that impact youth, families, and seniors. The NIA serves thousands of clients each year through after-school programs, summer day camps, cultural arts opportunities, youth and family counseling services, community assistance, referral services, and senior support programs.
The NIA offers students access to arts, sports, leadership, STEM, and academic opportunities through after-school programs that foster positive youth development, teach new skills, and encourage learning through exploration. NIA programs provide an environment where students learn to think critically and communicate confidently; a place where students develop the tools necessary to realize their individual talents and embrace the larger world through meaningful opportunities for experiential education, service learning, and community building.
Apply For This Job:
Upload Resume And Cover Letter
NIA complies with all Equal Employment Opportunity laws and regulations and with the provisions of the Americans with Disabilities Act.