The Program Supervisor reports to the Director of Program Operations and is responsible for supervising the development and management of multiple NIA after-school programs. The Program Supervisor will work closely with the Director of Education to address program needs including staff orientation, professional development, program curriculum, and tracking outcomes. The Program Supervisor will work collaboratively with NIA's senior leadership, including the CEO, Executive Director, and Assistant Executive Director to maintain key relationships and establish new partners. NIA is seeking an experienced, innovative team-builder with an open, positive approach to problem-solving to join our leadership team.

Duties and Responsibilities:

  • Provide supervision and support to multiple after-school programs

  • Supervise, coach, and support assigned Program Directors

  • Act as a liaison between programs and the NIA central office

  • Help lead bi-weekly meetings of full-time program directors

  • Conduct regularly scheduled program site visits and observe activities to assess program quality

  • Conduct additional site visits in response to program needs

  • Evaluate program quality and provide support to ensure unit plans follow a scope and sequence to help build the desired skills

  • Ensure that programs operate according to all NIA, funder, and licensor regulations and standards

  • Assist in conducting meetings with school principals, hosting VIP and funder site visits, and communicate on behalf of NIA with all outside agencies (funders, licensors, partners, etc.)

  • Maintain a high level of professionalism, and adhere to all regulations, when responding to incidents and accidents that may occur at assigned programs

  • Serve as a professional point of contact for school administrators and families if incidents or accidents occur

  • Closely monitor online databases used by program funders (DYCD, Empire, Advantage)

  • Submit program reports to funders as necessary 

  • Handle staff disciplinary issues in accordance with NIA policies and procedures

  • Assist in identifying professional development needs and organizing training opportunities 

  • Conduct Program Director performance evaluations

  • Assist with interviewing, hiring, and on-boarding process

  • Meet with Budget Manager to review program budgets, advise on budget changes, and assist with monitoring spending

  • Assist with the creation and approval of printed program materials (letters, flyers, etc.)

  • Represent the NIA at professional conferences, school, and community events

  • Use data to plan continuous improvement of programs

  • Assist with organization of special events

  • Participate in required professional development opportunities

  • Perform other duties and tasks as deemed necessary by NIA

Qualifications and Requirements:

  • A minimum of a Bachelor's degree related to education or youth development is required

  • A minimum of 4 years of experience working with children in an educational setting is required

  • 3-5 years of experience in an administrative capacity, managing programs and supervising staff is preferred

  • Excellent leadership, conflict resolution, and diplomacy skills required

  • Collaborative spirit, flexible mindset, openness, and professional demeanor are essential

  • The ability to be reflective about one's work and be receptive to new learning experiences is key

  • Exemplary written and verbal communication skills, including public speaking

  • Background knowledge of program structures and requirements (including SACC licensing requirements)

  • Excellent organizational skills, attention to detail, ability to prioritize tasks and meet deadlines

  • Computer proficiency is necessary; familiarity with databases, such as DYCD Connect and YouthServices is a plus

  • Willingness to attend organization and partner events, and ability to travel to multiple program sites throughout Brooklyn, and other boroughs of NYC (some evening work is required); valid driver's license and access to a personal vehicle is a plus

This is a full time position. Salary is commensurate with applicant experience. Benefits include NIA payment toward medical, vision, dental, and retirement plan options. NIA offers annual leave, sick leave, and 10 paid holidays each year. NIA complies with all Equal Employment Opportunity/Affirmative Action laws and regulations and with the provisions of the Americans with Disabilities Act.

How To Apply:

Please fill out the form below. Put "Program Supervisor" in the Position You're Applying For field. Please upload your resume and a cover letter as well. Applications submitted without a resume and cover letter will not be considered. Only candidates being considered for the position will be contacted. This position is scheduled to begin July 1, 2018.

About NIA:

Founded in 1981, the NIA Community Services Network is a nonprofit organization dedicated to addressing issues that impact youth, families, and seniors. The NIA serves thousands of clients each year through after-school programs, summer day camps, cultural arts opportunities, youth and family counseling services, community assistance, referral services, and senior support programs. 

The NIA offers students access to arts, sports, leadership, STEM, and academic opportunities through after-school programs that foster positive youth development, teach new skills, and encourage learning through exploration. NIA programs provide an environment where students learn to think critically and communicate confidently; a place where students develop the tools necessary to realize their individual talents and embrace the larger world through meaningful opportunities for experiential education, service learning, and community building.

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NIA complies with all Equal Employment Opportunity laws and regulations and with the provisions of the Americans with Disabilities Act.